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Blocking of credit / debit cards

In case of loss of your HSBC MasterCard or HSBC maestro card (debit card) we recommend you to block it immediately.

The following numbers are available for this purpose day and night:

MasterCard emergency service number
Germany: 069 7933-1910 (chargeable)
Foreign country: +49 69 7933-1910 (chargeable)

Central emergency number of German banks to blog your maestro card (debit card)
Germany: 01805 021021 (chargeable)
Foreign country: +49 1805 021021 (chargeable)

Furthermore, please report the theft or robbery of your MasterCard / maestro card to the local police.

In case you find a HSBC MasterCard / HSBC maestro card, you are able to return it here:

HSBC Trinkaus & Burkhardt AG
Königsallee 21/23
40212 Düsseldorf / Germany
Tel: +49 211 910-0