Blocking Hotline: 0201 3101 451 (+49 201 3101 451)
By using this hotline you will be able to deliver a request to block your Electronic Banking access at any time. Please be advised, that this hotline will be operated by an external service agency (A.Sutter Dialog Services GmbH, Essen) on behalf of HSBC Trinkaus & Burkhardt AG and that this number is solely available to submit your request for blocking your Electronic Banking access. Therefore no other orders or requests can be answered. To verify the legitimacy of this request, you will be asked some questions by the agent, which you should answer if possible. Besides the usual information about your name, address and telephone number you will be asked about your birthdate, your user-ID and your account number.
